☰ Security Networking Operational Support IT Lifecycles Customer Service Safety Coding Continuous Improvement
Lucas

Lucas Mancini

IT Professional

Palmer, MA

Professional Profile

Download Resume

Skills

Technical

  • Networking & Security: VLANs, Routing, Firewall Tools, Cloudflare Zero Trust, NGINX, Docker, AdGuard Home, DNS Management, Network Hardening, TCP/IP, VPN, DHCP, Zero Trust Architecture, Threat Management, Incident Response, Patch Management, Vulnerability Management, Access Control

  • Cloud Platforms: AWS Educate (Foundations, Cloud 101, Cloud Ops, Networking, Security, Storage, Compute, Serverless, Databases)

  • Operating Systems: Windows, Linux, MacOS, iOS, Android

  • Software & Tools: SCCM, Active Directory, ServiceNow, Coupa, Bomgar, Airwatch, XWiki, HTML

  • Other: Technical Writing, Project Management, Documentation, Troubleshooting, Strong Communication

Accomplishments

Certifications & Training

  • ACMT (Apple Certified Mac Technician)

  • CompTIA A+ (expired 2021)

  • ServiceNow Administrative Fundamentals

  • OSHA-10

  • Cloud+ Training (AWS Fundamentals)

  • Ethical Hacking (coursework)

  • Switch/Router Essentials (CCNA coursework)

Professional

  • Implemented network infrastructure upgrades and assisted in transitioning fulfillment center networks to a production environment with zero downtime caused

  • Deployed TrueNAS SCALE with NGINX reverse proxy and Cloudflare Zero Trust tunnel for secure remote access to NAS and application services

  • Designed and executed Zero Trust architecture leveraging Cloudflare WARP, posture checks, and DNS-level protection for internal and external services

  • Completed Capture The Flag (CTF) cybersecurity challenges and developed incident response reporting as part of BS Cybersecurity coursework

Educational

  • Dean's List

  • 4.0 GPA

  • NSCS (National Honor Society)

  • Alpha Sigma Lambda

  • Phi Kappa Phi

Languages

English



📚 Continuous Improvement

These courses and projects showcase a dedication to continued learning and development, demonstrating a commitment to staying current, sharpening skills, and applying knowledge in real-world scenarios.

🎓 Courses Taken

  • 🖊️ Advanced Technical Writing
    Focused on producing clear, audience-aware technical documentation. Practiced organizing complex information into structured reports, instructions, and analytical writing while emphasizing usability and professional communication standards. #TechnicalCommunication #ProfessionalWriting
  • 🧾 Cybersecurity Process & Technology
    Explored cybersecurity processes, controls, and supporting technologies used to protect organizational systems. Covered risk management principles, security policies, and operational procedures aligned with compliance needs. #SecurityOperations #RiskManagement
  • 👨🏻‍💼 Cybersecurity for Leaders & Managers
    Analyzed cybersecurity from a leadership and organizational perspective, emphasizing governance, risk oversight, and strategic decision-making tied to business objectives. #SecurityLeadership #CyberGovernance
  • 👨🏻‍💻 Ethical Hacking
    Investigated offensive security concepts used to identify and assess system weaknesses, including attack methodologies, reconnaissance techniques, and exploitation fundamentals within ethical boundaries. #OffensiveSecurity #VulnerabilityAnalysis
  • ☑️ Ethics in Information Technology
    Addressed ethical principles and professional responsibilities in IT, including data privacy, intellectual property, acceptable use, and ethical decision-making in technology-driven environments. #ITEthics #ProfessionalResponsibility
  • 🌐 Fundamentals of Networking (Network+)
    Introduced core networking concepts such as protocols, addressing, and connectivity fundamentals, building an understanding of how data flows across networks. #NetworkingFundamentals #NetworkConcepts
  • 🕵🏼 Introduction to Research
    Practiced academic research methods including topic formulation, source evaluation, and evidence-based analysis, with emphasis on credible sourcing and proper citation. #AcademicResearch #InformationLiteracy
  • 🔒 Network Security
    Covered approaches used to protect networked systems and data, including threat awareness, defensive controls, and secure architecture principles. #NetworkDefense #SecureArchitecture
  • 🛜 Switch/Router Essentials (CCNA)
    Introduced switching and routing concepts central to modern network infrastructure, including traffic forwarding, segmentation, and core routing principles. #RoutingFundamentals #SwitchingConcepts
  • 🔍 Threat Management & Vulnerability Assessment
    Focused on identifying, prioritizing, and responding to cybersecurity threats and system vulnerabilities using risk-based analysis techniques. #ThreatAnalysis #VulnerabilityManagement
  • ⭐ Success Skills for IT Careers
    Strengthened professional skills essential for IT careers, including communication, collaboration, problem-solving, and workplace readiness. #CareerDevelopment #ProfessionalSkills

🎯 Trainings

  • 🍎 Apple Certified Macintosh Technician (ACMT)
    Earned Apple’s hardware service certification demonstrating the ability to diagnose, repair, and service Mac computers in accordance with Apple procedures. Covered macOS fundamentals, Apple hardware components, system troubleshooting, and safe repair practices used in authorized service environments. #AppleCertification#MacHardware
  • AWS Services AWS Educate: Introduction to Cloud 101
    Completed Cloud Computing 101 training and post-course assessment. Demonstrated foundational understanding of AWS core services, cloud concepts, and technical roles while building simple cloud applications in a guided lab environment. #AWSEducate #CloudFoundations
  • AWS Services AWS Academy Graduate: Cloud Foundations
    Completed the AWS Academy Cloud Foundations curriculum, covering essential cloud concepts, core AWS services, shared responsibility principles, and baseline cloud economics aligned to real-world environments. #AWSAcademy #CloudEssentials
  • AWS Services AWS Educate: Getting Started with Cloud Operations
    Studied cloud operations best practices and how AWS services support monitoring, reliability, and cost awareness. Applied principles of the AWS Well-Architected Framework to operational decision-making. #CloudOperations #WellArchitected
  • AWS Services AWS Educate: Getting Started with Compute
    Explored cloud compute models and launched an Amazon EC2 instance in a lab environment. Demonstrated understanding of instance selection, provisioning, and core compute concepts. #CloudCompute #AmazonEC2
  • AWS Services AWS Educate: Getting Started with Databases
    Deployed an Amazon Relational Database instance and practiced basic SQL commands to read and write data. Covered foundational relational database concepts and managed database use cases. #CloudDatabases #AmazonRDS
  • AWS Services AWS Educate: Getting Started with Networking
    Studied cloud networking fundamentals and methods for managing networks in AWS. Configured and examined Amazon VPC components supporting secure connectivity and isolation. #CloudNetworking #AmazonVPC
  • AWS Services AWS Educate: Getting Started with Security
    Covered AWS security fundamentals with emphasis on identity and access management. Demonstrated understanding of AWS IAM concepts and awareness of additional AWS security services. #CloudSecurity #AWSIAM
  • AWS Services AWS Educate: Getting Started with Serverless
    Configured AWS Lambda functions and explored event-driven architectures using services such as API Gateway, SQS, and SNS to support scalable, serverless workloads. #ServerlessComputing #AWSLambda
  • AWS Services AWS Educate: Getting Started with Storage
    Learned cloud storage fundamentals and used Amazon S3 to store and retrieve objects. Demonstrated understanding of object storage use cases and data durability concepts. #CloudStorage #AmazonS3